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Frequently
asked questions

Do your plans include prescriptions and medications?

Yes, VIV RX’s plans include the cost of the doctor's visit, prescription medications, and free shipping. There are no hidden or additional fees. Prescription medications are provided only after consultation with a physician to determine if the medication is appropriate for you. Eden offers a comprehensive package that includes ongoing support and regular check-ins to optimize your treatment.

Note: Compounded medications are prepared based on specific patient needs or in the event of drug shortages and are not reviewed or approved by the FDA for safety or effectiveness. Prescription required.

Do you take insurance?

No insurance is needed, we offer transparent out-of-pocket prices, that stay the same at every dose. What you see is what you pay!

Note: Verify current pricing directly with us as it may vary during promotional periods.

Can I cancel my subscription anytime?

Absolutely! We understand that circumstances may change, and there are no long-term contracts or cancellation fees involved. We are committed to customer satisfaction.

Can I talk to a doctor?

Absolutely! You can quickly and securely message your care providers through our patient portal. Simply log in, choose your provider, and send them a message. It’s that easy!

Who are the healthcare providers?

All VIV RX affiliated doctors are board certified US-licensed healthcare professionals. The medical advisory board comprises experts in psychology, oncology, men's health, sexual health, neurology, and family medicine. Learn more about our medical advisory board here.

How are compounded medications sourced?

Ingredients are sourced from FDA-regulated suppliers, and the treatments are compounded in FDA-regulated facilities.

Still have questions? Send us a message.